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Customs

Why Is My Shipment Stuck in Customs in Canada?

Common causes of Canadian customs clearance delays and what importers can do before cargo arrives.

Why Is My Shipment Stuck in Customs in Canada? illustration

Customs delays can happen because of missing or inconsistent data, importer setup, classification/value questions, permits, agency holds or inspection.

What to check first

  • Has the broker received all commercial documents?
  • Does the invoice clearly describe the goods?
  • Are value, currency and quantities consistent?
  • Does the product need permits or another-agency review?

Ask your broker or forwarder for the specific hold reason instead of guessing.

Need a route-specific answer?

Use the quote form with your actual origin, destination, cargo dimensions/weight and timing. That turns a general guide into a usable shipment plan.

Have freight to move?

Send the lane, cargo type, approximate weight or dimensions, timing and pickup/delivery cities. We’ll use that to scope the right forwarding path.

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