Customs delays can happen because of missing or inconsistent data, importer setup, classification/value questions, permits, agency holds or inspection.
Official Canadian customs resourcesCBSA: set up your business to import / CARM
CBSA: licensed customs brokers
CBSA: licensed customs brokers
What to check first
- Has the broker received all commercial documents?
- Does the invoice clearly describe the goods?
- Are value, currency and quantities consistent?
- Does the product need permits or another-agency review?
Ask your broker or forwarder for the specific hold reason instead of guessing.
Need a route-specific answer?
Use the quote form with your actual origin, destination, cargo dimensions/weight and timing. That turns a general guide into a usable shipment plan.
Importing through the GTA? See the dedicated customs clearance Toronto guide for Toronto-specific planning.